PRIVACY POLICY
Old Dominion Commercial Door Service respects your privacy and is committed to protecting the personal information you provide when you visit our website, olddominiondoorservice.com, contact us, or request commercial door services.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices you have regarding your informatio
1. Information We Collect
We may collect information that you voluntarily provide to us when you use our Website or contact us.
Information You Provide
When you submit our service request form, we may collect:
- Full name
- Business or company name
- Email address
- Phone number
- Service requested
- Property city
- Information included in your message or service request
You may also provide information when you contact us by phone, email, or other communication methods.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically by the Website or by third-party services used to operate, secure, analyze, or improve the Website. This information may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referring website or page
- Date and time of your visit
- General website usage and interaction information
We use this information primarily to operate the Website, understand how visitors use it, improve website performance, and maintain security.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your service requests and inquiries
- Contact you regarding commercial door repair or related services
- Provide estimates or discuss your requested service
- Schedule or coordinate service
- Communicate with you about your request
- Provide customer support
- Improve our Website, services, and customer experience
- Maintain Website security and prevent fraudulent or unauthorized activity
- Understand Website traffic and usage
- Comply with applicable legal and regulatory requirements
We do not use information submitted through our service request form for purposes unrelated to the request unless otherwise permitted by law or you have provided appropriate consent.
3. How We Share Your Information
We may share personal information when reasonably necessary to operate our business and provide requested services.
This may include sharing information with:
- Service providers that help us operate our Website
- Website hosting and technology providers
- Communication or email service providers
- Scheduling or customer management providers
- Analytics or website performance providers
- Payment or transaction providers, when applicable
- Professional advisors or legal authorities when required by law
We do not sell your personal information for money.
We may also disclose information when reasonably necessary to protect our rights, property, safety, customers, employees, or others, or when disclosure is required by applicable law.
4. Service Requests and Communications
If you submit a service request through our Website, we may use the information you provide to contact you about your request.
For example, we may contact you by phone, text message, or email when appropriate to:
- Respond to your inquiry
- Clarify information about the door or property
- Discuss an estimate
- Schedule service
- Follow up regarding a requested service
You should only provide information that is necessary or appropriate for your service request.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to help the Website function properly, remember certain preferences, improve performance, understand Website usage, and support security.
Cookies may be placed by Old Dominion or by third-party services that operate on our behalf.
If analytics, advertising, or other third-party technologies are used on the Website, those providers may collect information about your Website activity in accordance with their own privacy policies.
You can control or restrict cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the Website.
6. Analytics and Third-Party Services
We may use third-party services to help us understand Website traffic, improve Website performance, communicate with customers, or provide other Website functionality.
Depending on the services currently installed on the Website, these providers may collect information such as your IP address, device information, browser information, pages visited, and interactions with the Website.
Third-party providers may process information according to their own privacy policies and terms.
Website owner note: Before publishing this policy, confirm which services are actually installed on the Website, such as Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, reCAPTCHA, call-tracking software, CRM tools, or other marketing/analytics platforms. Add the applicable services and links to their privacy policies if required.
7. How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to service requests, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.
The specific retention period may vary depending on the type of information and the reason it was collected.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
9. Third-Party Websites and Links
Our Website may contain links to third-party websites, services, or resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
10. Children’s Privacy
Our Website is intended for businesses, property owners, managers, and other adults seeking commercial door services. We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.
11. Your Privacy Rights
Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to applicable legal exceptions
- Request information about how your personal information is collected or used
- Opt out of certain communications
- Exercise other rights provided under applicable privacy laws
To make a privacy-related request, please contact us using the contact information provided below.
We may need to verify your identity before completing certain requests.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Old Dominion Commercial Door Service through the contact information provided on our Website.
Old Dominion Commercial Door Service
Northern Virginia
Website: olddominiondoorservice.com
For privacy requests, please include enough information for us to understand and respond to your request.